| 1. Through which
way can I pay?
In order to book a transfer or a tour you must pay off the entire
amount which you can pay:
- By Bank draft to our account.
- By Credit Card (VISA, MASTER CARD, AMERICAN EXPRESS).
- With cash.
2. If my arrival flight delays, will your collaborator wait for me to pick
me up?
Of course he will wait for you. All our collaborators are all the time informed
of the arrival times as well as the changes
that might occur and they wait for your arrival flight to pick
you up and deliver you to your final destination.
3. How will I get
to know the person who will be waiting for me?
Our collaborator that will wait for you at your arrival point, will be holding a sign with your name
as well as our company's name written on. Having those clues, you shall
go towards him.
4. What will happen
if, nevertheless, I will not be able to meet with your collaborator?
Though something like this is impossible to happen, you can
contact somebody from our office by calling to our tel. centre,
which you can reach 24 hours a day and we will serve
you. In the worst case where an accident has occurred and our
collaborator will not be able to come to the meeting point and
pick you up, and since our colleague from the tel. centre will
not be able to serve you by sending another vehicle to pick you
up or you don't have enough time to wait for another vehicle
to come and pick you up, then we will advise you to be transferred
by a taxi, the cost of which will burden our Company and we
shall return to you the amount you paid for the transfer.
5. What should I
do if I get to the meeting point earlier than the pre-arranged
time?
You will have to remain to the meeting point until our collaborator
comes and pick you up, or you can get in touch with our tel.
centre to give you instructions.
6. If I have already
paid off all the amount of my reservation regarding the transfer
and have to cancel it for any reason, will I lose all of my
money?
In case the transfer is cancelled 14 working days prior to the
pre-arranged date of its fulfilment, you will lose the 50% of
the total amount.
In case you cancel the transfer in less than 14 working days
time prior the pre-arranged date of its fulfilment, you will
then lose the entire amount you have deposited.
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