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 Take advantage of the online convenience and request your private transfer or sightseeing tour through our online booking form. Our agency will then confirm your booking within 24 hours!  |
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 Let us guide you to discover the history and astonishing beauty of Greece, from the mainland, home of the Acropolis, to the enchanting scattered islands where you can embrace the tradition and culture of Greece. |
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Please find here below the terms and conditions of our services.
Please note that - if not otherwise agreed - the terms and conditions
below apply for ALL the private transfers and tours that we offer
to our clients.
1. These terms govern all bookings made with "Athens Transfers" registered in Greece under number 0206E61000055701 whose registered office is at 20-22 Skra Street, 17673, Athens. All correspondence should be addressed to The TravelWorld House, 20-22 Skra Street, 17673, Athens. You accept these booking terms on behalf of all members of your party.
2. Any booking made or order placed by you shall be deemed to be an offer by you to purchase the relevant accommodation and/or travel arrangements subject to these booking conditions. No contract between you and The TravelWorld House shall come into existence until The TravelWorld House (a) issues a booking reference number; (b) issues a booking confirmation by email, fax or post; and (c) receives payment in full.
3. Payment in full is required at the time of booking. Payment should be made through "Athens Transfers" web site by credit or debit card. Where The TravelWorld House is unable to confirm the initial requested accommodation an alternative may be provided and an email notification will be sent to inform you of the details. The reservation will be held for 48 hours in order for you to signify acceptance by making payment in full. Failure to make payment within 48 hours of the booking confirmation for accommodation not available for immediate confirmation will result in automatic cancellation of the booking.
4. Prices are shown in Euro.
5. Bookings for travel arrangements will not be accepted less than 72 hours prior to the date of arrival, unless the arrangements requested are shown as “Available” immediately.
6. The TravelWorld House does not endorse or recommend any particular accommodation or travel product. Reasonable care has been taken that the content of this web site is correct but it is subject to amendment at any time without notice. All content on this web site (including information about travel products, tours and accommodation facilities) is published in good faith but you acknowledge that The TravelWorld House cannot check the accuracy of all information provided by its suppliers.
7. You confirm that you are at least 18 years of age. All bookings are personal to you and may not be sold, assigned or otherwise transferred.
8. Passport, visa and health requirements for you and your party are your responsibility. You are strongly recommended to obtain travel insurance against cancellation and for medical cover.
9. Any complaint about the booking service must be notified to The TravelWorld House in writing or by email as soon as possible.
10. The TravelWorld House shall not be liable for any failure or delay in performance of its obligations which results directly or indirectly from any cause or circumstance which is beyond its reasonable control. The following shall be regarded as examples of such circumstances: act of God, outbreak of hostilities, riot, civil disturbance, acts of terrorism, revolution, the act of any government or authority (including but not limited to refusal or revocation of any licence or consent), fire, flood, lightning, explosion, fog or bad weather, interruption or failure of a utility service (including but not limited to electricity, gas, water or telecommunications), renovations undertaken by the hotel, strikes, lockouts or boycotts, embargo, blockade.
11. The TravelWorld House reserves the right to change these terms from time to time.
12. Your booking is governed by Greek law and is subject to the exclusive jurisdiction of the Greek courts. The booking confirmation and these terms represent the entire agreement between The TravelWorld House and you.
13. Except as otherwise provided in these booking terms and conditions, your statutory rights are not affected.
14. For Organized Tours:
- Tips are not included. These are at your discretion.
- Children travelling free may not be entitled to meals and must be carried on the lap of accompanying adults if no seats are available.
- Suppliers of sightseeing tours reserve the right to ask any person to withdraw from any tour if they deem their acts or conduct offensive or a nuisance to other passengers and there shall be no further liability.
- Suppliers of sightseeing tours decline any responsibility for articles forgotten or lost in their vehicles.
- Pick up times from hotels and duration of all tours are approximate and may be subject to traffic conditions.
- Where hotel pick-up is offered, suppliers will pick up from the majority of major hotels in the city, but not necessarily from all hotels.
- If the supplier is unable to pick you up from your requested hotel, an alternative pick-up point will be suggested.
- Suppliers of sightseeing tours reserve the right to alter itineraries or to cancel the tours at short or no notice for any reason.
- Where it is necessary to cancel the tour, you will be offered at least one of the following options:
- To join the requested tour at an alternative time or at an alternative date.
- To join an alternative tour.
- To receive a full refund from "Athens Transfers"
15. For Private Transfers and Private Tours:
- Tips are not included.
- Vehicle & fuel for the period mentioned in each program.
- Tolls where exist.
- English or French speaking guide for the period mentioned in each program.
- For services where you have luggage with you, it is your responsibility to ensure that a large enough vehicle is booked to accommodate all luggage. If you bring extra luggage that cannot fit in the vehicle, you will need to cover any additional costs incurred in transferring your luggage.
- For services beginning at airports, stations or ports, it is your responsibility to ensure that you wait for your Driver or Representative at the appointed meeting point as detailed on your voucher.
- Should you not be able to locate your Driver or Representative at the start of a service, it is your responsibility to call the relevant telephone number at The TravelWorld House as shown on your Extra Information sheet before making alternative arrangements.
- For services beginning from accommodation, please ensure that you are waiting at the appointed meeting point, as shown on your voucher, at least 5 minutes prior to your confirmed pick up time.
- Private Sightseeing Tour with a Driver and a Local Guide does not include any entrance fees.
- Where available, Private Sightseeing Tour may be conducted with a Driver providing the commentary whilst driving. You should note that although drivers are able to give commentary while driving, they may not be able to park the vehicle and accompany you inside specific attractions and they may not be permitted to conduct tours on foot, due to guiding regulations.This option is therefore best suited to visitors looking for a panoramic city tour.
- Private Sightseeing Tour should be conducted within the city limits.
- For Private Sightseeing Tours you can expect your local guide to have a good overall knowledge of the city sights but if you require exceptionally in-depth commentary on a particular attraction, this may not be possible.
- For transfer services where a Local Representative is included in the service, they will assist with check-in as necessary at your accommodation, airport, port or station.
- For transfers that include the services of a Driver who speaks either the local or a foreign language, the driver will not assist with check-in at your accommodation or at the airport, port or station unless stated in the extended description for that particular service.
- For transfer services where a Local Representative is available at the airport only, they will escort you to your waiting driver who will carry out the rest of the service in your booked vehicle.
- When advising details for the service you wish to book, it is your responsibility to ensure that all details sent to us are correct.
- The durations of all transfers are representative of the driving time in average driving conditions. We take no responsibility for a flight, train or other connection being missed should the duration of the service exceed that which we display.
16. Cancellation Fees
Transfers:
- Upon payment The TravelWorld House reserves Euro 30 and 3.5% of the total amount of the travel service booked in case the payment is made by credit card.
- 14 days prior the prearranged arrival The TravelWorld House reserves the 25% of the total amount of the travel service booked or minimum Euro 30.
- 7 days prior the prearranged arrival The TravelWorld House reserves the 50% of the total amount of the travel service booked or minimum Euro 30.
- 3 days prior the prearranged arrival The TravelWorld House reserves the entire amount of the travel service booked.
Tours:
- Upon payment The TravelWorld House reserves the 25% of the total amount of the travel service booked or Euro 30 (in case the 25% is less than Euro 30).
- 1 month prior the prearranged arrival The TravelWorld House reserves the 50% of the total amount of the travel service booked.
- 2 weeks prior the prearranged arrival The TravelWorld House reserves the entire amount of the travel service booked.
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Private Transfers in Athens
